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Rates and Billing
Business Rates
Non-Profit Rates
One hour minimum trip-charge
A minimum visit of one hour is required for all on-site visits. After the first hour, time is billed in 15-minute increments, at a lower rate. Should the initial problem take less than an hour to fix, other problems and maintenance can be addressed to fill out the hour.
Short phone calls encouraged
Phone calls lasting less than 15 minutes are not billed. By encouraging short calls we hope to prevent minor problems from turning into major issues.
Monthly Billing
Terms are net 10
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