Business Rates

  • Hourly Rate $115
  • Trip Charge $20
  • Phone Support $28.75 per 15 min
  • Service Contract Rate $100

 

Non-Profit Rates

  • Hourly Rate $80
  • Trip Charge $20
  • Phone Support $20 per 15 min
  • Service Contract Rate $75

 

Fixed Price Services
We provide certain services at a fixed price if you deliver your computer to our shop and leave it for a week.

  • System Rebuild $200
  • In-shop Diagnosis $40

 

One hour minimum visit
A minimum visit of one hour is required for all on-site visits. We charge a nominal trip-charge, which we waive if paid on the date of service. After the first hour, time is billed in 15-minute increments, at the regular rate. Should the initial problem take less than an hour to fix, other problems and maintenance can be addressed to fill out the hour.

 

Short phone calls encouraged
Phone calls lasting less than 15 minutes are not billed. By encouraging short informational calls we hope to prevent minor problems from turning into major issues, while fostering an open atmosphere.

 

Billing

  • We accept Cash, Check, Visa or MasterCard
  • On approval, we can provide terms of Net 10